Iberostar Waves Paraíso Beach ★★★★★

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Iberostar Waves Paraíso Beach | Puerto Morelos | Mexico

Carretera Chetumal - Puerto Juarez km 309, 77710 Puerto Morelos, Mexico

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Room choices in Iberostar Waves Paraíso Beach

Iberostar Waves Paraíso Beach Services

Internet WiFi is available in all areas and is free of charge.
Parking Free public parking is possible on site (reservation is not needed).
Bathroom Toilet paper, Towels, Bath or shower, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom Linen, Alarm clock
View Garden view, View
Outdoors Outdoor furniture, Beachfront, Private beach area, Balcony, Garden
Activities Beach, Kids' club, Nightclub/DJ, Entertainment staff, Diving Additional charge, Table tennis, Billiards, Golf course (within 3 km) Additional charge, Tennis court
Living Area Desk
Media & Technology Flat-screen TV, Telephone, TV
Food & Drink Kid-friendly buffet, Breakfast in the room, Bar, Minibar, Restaurant
Reception services Lockers, Concierge service, ATM/cash machine on site, Currency exchange, 24-hour front desk
Entertainment and family services Babysitting/child services Additional charge
Cleaning services Daily housekeeping
Business facilities Business centre, Meeting/banquet facilities
Safety & security Smoke alarms, Key card access, Safety deposit box
General Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Lift, Fan, Family rooms, Barber/beauty shop, Non-smoking rooms, Wake up service/Alarm clock
2 swimming pools All ages welcome, Pool/beach towels, Sun loungers or beach chairs, Suitable for kids
Wellness Kids' pool, Fitness/spa locker rooms, Fitness, Full body massage, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Body treatments, Facial treatments, Beauty Services, Sun loungers or beach chairs, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken English, Spanish

Iberostar Waves Paraíso Beach Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Groups When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Iberostar Paraíso Beach accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

The reservation charge will appear on the credit card statement in the name of: Hotelera Playa Paraíso, S.A. of C.V.

For more information about the charge for this reservation, please contact the hotel.

The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation.

The same credit card and government-issued ID must be presented upon check-in.

Payments are not accepted at the hotel.

Reservations that have not been paid for will be canceled before arrival.

If an invoice is requested, it will be issued by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico.

An environmental fee of 32.57 MXN per night per room must be paid upon check-in.

The type of bed selected is subject to availability at the hotel.

The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions.

Guests are required to show a valid ID and credit card upon check-in at the hotel.

All special requests are subject to availability and may incur additional costs.

It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel.

Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.

Children policy:

From 0 - 2.99 years: Baby

From 3 - 12.99 years: Child paying child rate

From 13 years old: Adult Rate

Child Rates are available in the hotel reservations department.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Iberostar Paraíso Beach

Iberostar Paraiso Beach

How do I get the best price guarantee for Iberostar Waves Paraíso Beach?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Iberostar Waves Paraíso Beach. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Iberostar Waves Paraíso Beach?

WiFi is available in all areas and is free of charge.

Is there free parking available at Iberostar Waves Paraíso Beach?

Free public parking is possible on site (reservation is not needed).

What are the outdoor activities at Iberostar Waves Paraíso Beach

Outdoor furniture, Beachfront, Private beach area, Balcony, Garden

What languages are spoken at Iberostar Waves Paraíso Beach?

English, Spanish

What are the general services offered at Iberostar Waves Paraíso Beach?

Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Lift, Fan, Family rooms, Barber/beauty shop, Non-smoking rooms, Wake up service/Alarm clock

Are pets allowed at Iberostar Waves Paraíso Beach?

Pets are not allowed.

What is the check-in time at Iberostar Waves Paraíso Beach?

From 15:00

What is the check-out time at Iberostar Waves Paraíso Beach?

Until 12:00

100% real reviews of Iberostar Waves Paraíso Beach

If you have any questions regarding the facilities or services provided at Iberostar Waves Paraíso Beach, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

7,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Paraíso Beach
Good
Kids club is the best!!!! Thank you!!!!
AC at the room was really loud at night its was very noisy and we can’t sleep. Beach towels we can get only in one place( pool area) and return the same place , please make more places for beach towels.
8,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Paraíso Beach
Highly recommendable
The service
Too noisy
8,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Paraíso Beach
Very Good
A satisfactory quality-price ratio, diversified food, a good cleaning service. A gorgeous beach, huge pools and lots of wildlife, the location is gorgeous.
Most of the staff react very well only if they receive tips. I don't think it's normal to give tips at the breakfast or lunch buffet, as such I had a rather bad experience where although the table next to us had been served many times with wine, we weren't even they didn't ask us if we wanted water, and that's because we thought it wasn't necessary to tip. I tipped at the bars and restaurants where you had to make a reservation, I didn't consider it necessary or normal to tip at the buffet restaurants in a 5-star all-inclusive hotel. Another rather serious problem is that absolutely nowhere in the booking is it specified that the hotel is for non-smokers. Absolutely nowhere, there is no bar or terrace provided for smokers so we had to go outside the hotel to smoke.
9,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Paraíso Beach
We had a great 3-generation vacation!
The resort is huge and beautiful. One can easily find quiet areas on the pool or beach to read a book, or action filled spots with music and activities. The rooms are spacious and clean. There is a great variety of food and drinks, and many restaurants throughout the resort. We especially like that the resort shares the grounds with 3 other iberostar resorts, and some of the restaurants and facilities are shared with all the hotels, which increases your options even more. Kids can be totally independent (depending on age), and have plenty of activities.
The size of the resort and the way it is laid out means you walk A LOT. This can be challenging for young kids or older adults. They have a club car shuttle, but you need to wait 10-15 minutes for it sometimes. On the plus side, we walked ~15K steps everyday, to make up for all the food we ate. Our least favorite part of the resort were the a la carte restaurants. The food there was mediocre at best, and the service was not what we expected. We thought these would be a step up from the buffet restaurant, but the buffet was much better in all aspects. We tried 2 different restaurants and felt the same about both. That being said, the buffet restaurant was really great, and sticking to dinners there is more than enough.

- Iberostar Waves Paraíso Beach -

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